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Welcome to Verint Consulting

Verint Consulting (previously CM Insight) is a leading customer management consultancy and call centre consultancy that generates tangible business value for clients by transforming customer behaviour; encouraging increased spend, loyalty and advocacy to deliver business growth.

Latest News 16th July 2008 - Organisations fail to measure or manage customer experience - says new research from Verint Consulting - click here to view the press release

See us at... Call Centre Expo, NEC, Birmingham - 16-17th September 2008 Come and visit us at CC Expo; chat to our consultants and listen to our latest research at the show.